
Some customers pay after one gentle reminder; others need more persistent follow-up. The AI learns and adapts, resulting in customers paying sooner and more predictably. Many businesses see DSO reductions of days within months of implementing AI automation. The technology uses pattern recognition to match payments even when details don’t align perfectly. It understands that a payment for $9,950 likely matches a $10,000 invoice with a small discount applied. It can split a single payment across multiple invoices or combine partial payments.

Strengthen Credit Risk Management Policies

In this comprehensive guide, we will guide you through the complete invoice to cash process – from receiving an order to collect payment – explains each step in detail. You will also detect common pitfalls, the benefits of streamlining the cycle and powerful technologies that can help automate and optimize each step. Whether you are a start -up, a growing SMB or a company, improvement of your i2C process can lead to faster cash flow, reduce costs and improve customer satisfaction. These success stories highlight the potential of AR automation software in improving cash flow. They demonstrate how businesses can benefit from streamlined invoice processing, efficient receivable management, and reduced DSO. Invoice factoring can also be an effective solution for improving your cash flow.

Poor Visibility into Receivables
- Any company looking to gain control over its order-to-cash cycle stands to gain from automation.
- Understanding the relationship between accounts receivable and accounts payable reveals the complete picture of working capital management.
- While you’re at it, ensure there’s a penalty policy for late-paying customers too.
- Remember to regularly analyze your accounts receivable data to spot payment patterns and adjust your strategy accordingly.
- You’ll want to examine specific risk factors, such as industry-related payment delays or seasonal fluctuations, to better understand what’s driving late payments in your SaaS business.
- Reducing your DSO essentially means that customers are providing payment on outstanding invoices in a faster time frame.
Beyond compliance, Kolleno streamlines your entire billing cycle to accelerate payments. You get real-time Bookkeeping for Startups visibility into invoice status—from creation to tax authority confirmation, all inside your finance tools. Intelligent validations catch missing or incorrect fields before submission, and automated alerts prompt payments without manual follow-up. This boosts operational efficiency and puts accurate invoices and cash in your hands faster. By effectively reducing DSO through faster, more accurate electronic invoicing, you free up cash that would otherwise remain tied up in accounts receivable.
Understanding DSO Metrics in the SaaS Business Model

By measuring DSO, companies can have a better understanding of how their payment processes are influencing their cash flow. Each of these can either https://www.bookstime.com/ increase or decrease DSO, which in turn influences how much working capital is available to the company. Implementing these steps allows your Accounts Receivable team to respond in real time, rather than reactively chasing unpaid balances. This strategic shift supports DSO reduction strategies across shared service environments and decentralized business units. Understand your current days sales outstanding and compare it to industry peers.
- A business that collects receivables in 25 days while paying suppliers in 35 days has created a 10-day financing float.
- Know what your normal is and follow the tips in this guide to reduce your average DSO as much as possible.
- It measures how long, on average, it takes to turn accounts receivable into cash.
- Setting credit score limits for who you extend credit to (and how much you’re willing to extend) can help reduce your rate of unpaid or overdue invoices.
- Automated billing ensures invoices are created accurately, delivered instantly, and tracked in real time.
Metrics to monitor
- Manual processes and errors can delay payments and increase your DSO.
- Businesses compensate by borrowing, which adds interest costs, or by delaying their own payments, which damages supplier relationships.
- While net profit is the ultimate priority for any business, cash flow is a dead heat for second place.
- Going one step further and providing a structured workflow platform for analysts to take care of all internal and external collaboration enables smooth and fast resolution.
These examples highlight the multifaceted nature of DSO reduction efforts. While each company’s journey is unique, the underlying principles of efficiency, technology adoption, and customer engagement are universally applicable. By learning from these case studies, businesses can tailor their strategies to their specific circumstances and achieve significant improvements in their invoice-to-cash DSO metrics. Skills in financial analysis, risk management, communication and negotiation are essential for effective customer credit management.

